Terms of Shipping, Payment, Refunds, Returns and Allergens Policy
We are a small business and do not have the resources to ship products every day, please don't expect same day shipping but we will do our best to ship your order within 2-3 days after we receive it.
Incorrect Orders Policy
If we sent you the wrong product. Contact us with pictures of your receipt and products within 7 days of delivery. After a short verification process we will either refund the missing products or ship the missing products to you.
If you change your mind after you made the order, you can ask for a full refund anytime before the product has shipped.
No returns or exchanges. All sales are final.
Allergen, Gluten-Free and Precautionary Statements
If you suffer from nut allergies, severe gluten allergies, or any other known allergic reactions do not purchase our products as we cannot guarantee that our products are free from allergens. Many teas are processed outside in the open air, Therefore, we cannot guarantee that nuts, gluten or other foreign objects are in our teas. By agreeing to the terms at checkout you are agreeing that you are waiving your right to hold Tea Lifted liable for allergens or other foreign objects found in products purchased.